Last Updated: September 28, 2026

 

Thank you for shopping with Runway Society. We want your order to arrive safely and smoothly. Please review our shipping information before completing your purchase.

 

Order Processing

 

Orders are processed after payment has been successfully authorized.

 

All Runway Society orders are processed within 3–4 business days after payment has been successfully authorized. Business days do not include weekends or U.S. federal holidays.

 

During collection launches, sales, holidays, or periods of high order volume, processing times may be extended. If a significant delay affects your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

 

Expedited Shipping

 

Need your look sooner? Expedited shipping may be available for select in-stock merchandise.

 

Eligible in-stock items may offer 1–2 Business Day or Overnight Shipping for an additional charge. Available expedited options and rates will be displayed at checkout when applicable.

 

Please note: Selecting an expedited shipping method refers to the carrier’s estimated transit time and does not automatically waive Runway Society’s standard processing period. For time-sensitive orders, expedited fulfillment is available only when the merchandise is currently in stock and can be prepared for immediate shipment.

 

Delivery dates are estimates and may be affected by carrier delays or circumstances outside of Runway Society’s control.

 

Standard Shipping

 

Standard shipping rates are calculated at checkout based on the order and destination.

 

Runway Society offers FREE standard U.S. shipping on orders of $200 or more.

 

Business days do not include weekends or U.S. federal holidays.

 

During collection launches, holidays, sales, or periods of unusually high order volume, processing may take longer. Processing time is separate from carrier transit time.

 

Shipping Rates

 

Shipping rates are calculated and displayed at checkout based on the shipping method available for your order.

 

Runway Society offers FREE standard U.S. shipping on qualifying orders of $200 or more.

 

The qualifying subtotal is calculated after applicable discounts and before taxes unless otherwise stated during a promotion.

 

Estimated Delivery

 

Once an order has shipped, delivery time depends on the shipping method, destination, and carrier.

 

Any delivery dates displayed at checkout are estimates and are not guaranteed unless expressly stated otherwise.

 

Runway Society cannot guarantee carrier delivery schedules and is not responsible for delays caused by weather, carrier disruptions, peak shipping periods, natural disasters, or other circumstances outside our reasonable control.

 

Tracking Your Order

 

Once your order ships, tracking information will be sent to the email address provided at checkout.

 

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

 

Incorrect or Incomplete Addresses

 

Customers are responsible for entering a complete and accurate shipping address at checkout.

 

Please contact info@runwaysociety.com as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing.

 

Runway Society is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer.

 

Returned-to-Sender Packages

 

If a package is returned to Runway Society because of an incorrect or incomplete address, refusal of delivery, or repeated unsuccessful delivery attempts, we will contact you regarding available options.

 

Additional shipping charges may apply if you request that the package be shipped again.

 

Lost, Stolen or Missing Packages

 

If tracking shows that your package is still in transit beyond the carrier’s expected delivery window, please contact us at info@runwaysociety.com so we can assist you with the appropriate next steps.

 

If tracking indicates that a package was delivered but you cannot locate it, please first check the delivery area, household members, neighbors when appropriate, and the carrier’s tracking information.

 

Runway Society will reasonably assist customers with carrier inquiries or claims when appropriate. However, we cannot guarantee reimbursement for packages confirmed as properly delivered by the carrier unless otherwise required by law.

 

Damaged Packages

 

If your merchandise arrives damaged or you receive an incorrect item, contact info@runwaysociety.com promptly after delivery and include your order number and clear photographs of the item and packaging so we can review the issue.

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Questions About Shipping

 

For questions regarding an order or shipment, contact:

 

Runway Society

Email: info@runwaysociety.com